ORBIT Middle East Launches Customer Support for Prolog Construction Project Management Software
Meridian Systems value added reseller now offers Tier 1 support to Middle East customers
FOLSOM, Calif. (February 25, 2008) – Meridian Systems, a software solutions leader for improving capital program and construction project performance announced today that Orbit Middle East (ME) has joined an exclusive network of Meridian partners who are certified to offer first tier support to Prolog® Manager software customers. This Certification, designed for companies with experienced Prolog users and administrators, validates skill level, and spotlights individuals capable of delivering Tier 1 support of Prolog Manager.
Orbit Middle East is a leading provider of best-of-breed solutions for businesses across the spectrum of the real estate and Architecture/Engineering/Construction (AEC) industries. Orbit ME delivers high quality solutions for project management, scheduling, estimating, construction accounting, CAD and structural design.
To become a Tier 1 Certified support partner, Orbit ME completed two prequalification tests: User Certification and Support Certification. User Certification requires product certification through demonstration of product knowledge and product use. Support Certification requires candidate companies to demonstrate their ability to use resources such as the knowledge base, help files and tech bulletins; complete scenario questions meant to evaluate the understanding of common errors; and support customers on live calls through a verbal phone skill and communication test.
“We are pleased to join the elite group of Tier 1 Certified Prolog Support Partners,” said Bassam Adra, Director, Orbit Middle East. “Not only does this certification identify us as industry and technology experts with Prolog, it also increases our customer reach and intimacy, as we can now deliver service for the entire lifecycle of the product including key post implementation support.”
Tier 1 support certification status demonstrates exceptional expertise to clients. To see a full list of current Meridian Certification Partners visit: http://www.meridiansystems.com/partners/findreseller.asp.
For more information on the Meridian Certification Program or to find out how to become certified, visit: http://www.meridiansystems.com/partners/partnerform.aspx.
Prolog software delivers total project management control for construction projects by automating day-to-day tasks and processes, from project design to close-out. For more information on Prolog software, call Meridian at (800) 850 2660, or visit: http://www.meridiansystems.com/products/prolog/constructionprojectmanagement.asp.
About Meridian Systems
Meridian Systems, a Trimble Company (NASDAQ: TRMB), provides software solutions that improve capital program, project and facility performance.
Meridian product and service offerings enable building owners, construction firms, and public agencies to streamline the plan-build–operate project lifecycle, reducing construction costs, schedules, and project risk. For more information on Meridian, call (800) 850-2660, or visit www.meridiansystems.com.
Meridian Contact
Tamara Kaestner, Marketing Programs Manager
(916) 294 2375, tkaestner@meridiansystems.com
